Effective date: April 16, 2026
1. Who we are
FixesAll (“we”, “our”, “us”) operates the website fixesall.com and the FixesAll mobile application.
Contact email: support@fixesall.com
2. Data we collect
- Account data: name, email address, phone number, postcode, address.
- Quote data: job details, location information, and any files or images you upload.
- App data: device push notification token and notification delivery records.
- Session data: cookies and session information required for authentication.
3. How we use your data
- To create and manage user accounts.
- To process repair quote requests.
- To communicate important updates and notifications.
- To maintain security and prevent abuse.
4. Push notifications
If you enable notifications, we store a device token to deliver notifications using Apple Push Notification service and Firebase Cloud Messaging.
5. Data sharing
We do not sell personal data. Data is shared only with service providers required to operate the platform (hosting, email delivery, push notification services).
6. Data retention
Personal data is retained only as long as necessary to provide the service and comply with legal obligations.
7. Account deletion
Customer accounts can be deleted directly inside the app: Profile → Edit → Delete account.
- Personal profile data is removed or anonymized.
- Authentication and device tokens are deleted.
- Quote records may remain for operational purposes but are anonymized.
8. Your rights
You may request access, correction, or deletion of your personal data by contacting us at the email address above.
9. Security
We use reasonable technical and organizational measures to protect your data.
10. Changes
This Privacy Policy may be updated from time to time. Updates will be published on this page.